When we started we were shocked to learn it was not uncommon for records storage companies to lose a client’s records. At the very least it seems to us a serious record center should know where the deposits they manage are at all times. So we designed everything – storage locations, software systems, hiring policies, and training – to ensure we can keep our promise.
NeverLost is more than a service level agreement, it is a way of life at FileVault.
Millions of records that can be retrieved around the clock invite all sorts of potential problems: Shouldn’t you consider a team who’ll guarantee they can get you what you need when you need it? Ask others if they are willing to provide such a guarantee, then come and speak with Jim in Client Happiness – he’ll be happy to arrange for you to tour our operations and processes so that your team will share the confidence of hundreds of law firms, hospitals, manufacturing operations, engineers, and government agencies.